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INTERNATIONAL CUSTOMER MANAGEMENT INSTITUTE (ICMI) CALL CENTER DEMO & CONFERENCE

ICMI Call Center Demo & Conference in Atlanta on October 21-23 will answer the question “How do you motivate your call center agents and supervisors?” Attendees will learn from award-winning agents and supervisors as they discuss what really motivates agents and supervisors, what inspired them to rise above mediocrity, how they preferred to be coached and mentored, and what they wanted in a supervisor or leader. This interactive discussion will provide the needed insight to help managers and supervisor inspire their staff to greatness. (PRNewsFoto/International Customer Management Institute (ICMI))


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